We have worked on over 100 such matters in the past 25 years with plaintiffs and defendants, Fortune 1000 corporations, government agencies, customers of all kinds and in numerous industries, and prominent IT software vendors, developers, OEMs and integrators around the world. We have experience in testifying in: U.S. State & Federal Courts; the U.S. Court of Federal Claims; international forums; and arbitration and mediation.

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WSR Consulting Group, LLC: Leading Experts & Expert Witnesses in IT Failure Matters

WSR Consulting Group, LLC is a global expert services and consulting firm that specializes in providing independent expert analysis and reports, expert testimony, and strategic case advice in disputes involving large-scale IT projects, systems and software failure claims.

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Warren S. Reid - Founder and Managing Director

Warren S. Reid possesses over 40 years of progressive experience as a management, litigation & technology consultant, and expert witness. He is Co-Founder and Managing Director of WSR Consulting Group, LLC, since 1988.

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  • Expert witnesses in Internet, software & ERP systems failures including SAP, Oracle, Peoplesoft, Retek & more.
  • IT Contract interpretation when asked to by Judge.
  • Adequacy of time, resources, and schedule.
  • Suitable selection/use of software development methodology (SDLC) and project management (PM) best practices, and when and how to deviate from them
  • Creation of proper project plans, including: WBS with prioritized tasks, estimates and dependencies; project staffing/skills required; implementation/ability of QC & QA staff & processes to id defects early and improve overall product, project & decision-making quality.
  • Accurate/actionable status reporting.
  • Selected approach & execution of the following processes:
    • planning and execution of proper project management and risk management
    • quality/accuracy/management of software requirements definition, scope creep control
    • software architecture, systems design,
    • programming standards used,
    • test planning, execution, fixing, regression testing and acceptance at all levels
    • delivery of systems, operator, user documentation,
    • go-live readiness, and post Go-Live support
    • handoff to readied, staffed maintenance group(s),
    • appropriate use of automated tools.
  • Project deliverables, dates, sign-offs vs. industry standards, contracts, project success requirements.
  • Who/what caused system/project to fail; root causes of delays, cost overruns, poor quality, unsuitable software.
  • Software IP: trade secret misappropriation, copyright & patent infringement, idea theft.
  • Software company & asset valuations.

Warren S. Reid has been designated as an expert on more than 100 software disputes, and is listed in Best Lawyers Preferredsm which only lists experts recommended by lawyers listed in The Best Lawyers in America ®.

Warren S. Reid, WSRcg’s founder, is happy to share his educational demonstratives to address the following difficult questions:

  • Why do so many systems projects still fail?
  • How do we elicit and manage executive, manager, and user functional and performance requirements that will lead to “success”?
  • Specifically, what mistakes by each party lead to failed or challenged projects and litigation?
  • How do we turn around a “drowning” IT software implementation project?
  • You can’t test everything. So how much testing is enough?

Sampling of Testimonials

Following is a sampling of testimonials and competitor/colleague comments about Warren S. Reid and the WSR Consulting Group, LLC team:


  • Advertising Agencies
  • Aviation
  • Convenience Stores
  • Criminal
  • E-Commerce
  • Education
  • Financial
  • Food Services
  • Gaming and Casinos
  • Government Contracts
  • Healthcare
  • Hospitality
  • Information Technology
  • International
  • Law Enforcement Agencies
  • Lotteries
  • Manufacturing and Distribution
  • Payroll
  • Professional Services
  • Retail
  • Robotics
  • State and Federal Depts. of Transportation
  • Transit
  • Ticketing Systems
  • Warehousing