We have worked on over 100 such matters in the past 25 years with plaintiffs and defendants, Fortune 1000 corporations, government agencies, customers of all kinds and in numerous industries, and prominent IT software vendors, developers, OEMs and integrators around the world. We have experience in testifying in: U.S. State & Federal Courts; the U.S. Court of Federal Claims; international forums; and arbitration and mediation.

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WSR Consulting Group, LLC: Leading Experts & Expert Witnesses in IT Failure Matters

WSR Consulting Group, LLC is a global expert services and consulting firm that specializes in providing independent expert analysis and reports, expert testimony, and strategic case advice in disputes involving large-scale IT projects, systems and software failure claims.

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Warren S. Reid - Founder and Managing Director

Warren S. Reid possesses over 40 years of progressive experience as a management, litigation & technology consultant, and expert witness. He is Co-Founder and Managing Director of WSR Consulting Group, LLC, since 1988.

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WHAT WE DO

Beating the Odds: How to Succeed
Software Failure Areas of Expertise
9 Pillars Successful Projects Follow
He Said, She Said: Why Systems Fail

SAMPLING OF ANALYSES & OPINIONS WE PROVIDE

  • Expert witnesses in Internet, software & ERP systems failures including SAP, Oracle, Peoplesoft, Retek & more.
  • IT Contract interpretation when asked to by Judge.
  • Adequacy of time, resources, and schedule.
  • Suitable selection/use of software development methodology (SDLC) and project management (PM) best practices, and when and how to deviate from them
  • Creation of proper project plans, including: WBS with prioritized tasks, estimates and dependencies; project staffing/skills required; implementation/ability of QC & QA staff & processes to id defects early and improve overall product, project & decision-making quality.
  • Accurate/actionable status reporting.
  • Selected approach & execution of the following processes:
    • planning and execution of proper project management and risk management
    • quality/accuracy/management of software requirements definition, scope creep control
    • software architecture, systems design,
    • programming standards used,
    • test planning, execution, fixing, regression testing and acceptance at all levels
    • delivery of systems, operator, user documentation,
    • go-live readiness, and post Go-Live support
    • handoff to readied, staffed maintenance group(s),
    • appropriate use of automated tools.
  • Project deliverables, dates, sign-offs vs. industry standards, contracts, project success requirements.
  • Who/what caused system/project to fail; root causes of delays, cost overruns, poor quality, unsuitable software.
  • Software IP: trade secret misappropriation, copyright & patent infringement, idea theft.
  • Software company & asset valuations.

Warren S. Reid has been designated as an expert on more than 100 software disputes, and is listed in Best Lawyers Preferredsm which only lists experts recommended by lawyers listed in The Best Lawyers in America ®.

Warren S. Reid, WSRcg’s founder, is happy to share his educational demonstratives to address the following difficult questions:

  • Why do so many systems projects still fail?
  • How do we elicit and manage executive, manager, and user functional and performance requirements that will lead to “success”?
  • Specifically, what mistakes by each party lead to failed or challenged projects and litigation?
  • How do we turn around a “drowning” IT software implementation project?
  • You can’t test everything. So how much testing is enough?
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Sampling of Testimonials

Following is a sampling of testimonials and competitor/colleague comments about Warren S. Reid and the WSR Consulting Group, LLC team:

Extremely thorough and organized, very articulate, and has a very credible courtroom presence

-- Richard Bernacchi, Esq., Partner Irell & Manella, Attorneys

“Warren is one of the most engaging and impressive personalities I’ve met on the expert scene. Having known and worked with him on a variety of projects over the past twelve years, I would recommend without reservation that he be considered for any engagement calling for his particular knowledge, experience and abilities.”

-- Steve Davidson, Esq. Managing Partner, Davidson, PLLC Former Partner, Leonard Street and Deinard

It has been my pleasure to have known and worked with Warren for over 20 years. His knowledge of the computer software development process, and his ability to explain that process, both in scientific terms and jury terms, is unique. Over the years I have also been impressed with his ability to develop models and "standards" to be applied to development projects. He has a great understanding of the dispute resolution process and the strategy which applies. I have referred him to others on several occasions and I look forward to working with him in the future.

-- Steven Brower, Esq., Partner Buckhalter Nemer, A Professional Law Corp. Business Insurance, Computer Technology and IP Litigator

“Warren is one of the sharpest and most insightful of all the computer experts and management consultants I've known. He's got a broad range of experience, and doesn't pull any punches when he advises clients and senior executives how to get themselves out of the technical problems they've gotten into, and how to achieve competitive advantage in today's fast-moving global environment.”

-- Ed Yourdon CEO, NODRUOY INC. International software consultant and author

Extremely thorough and organized, very articulate, and has a very credible courtroom presence

-- Richard Bernacchi, Esq., Partner Irell & Manella, Attorneys

“I have had the pleasure of working with Warren on two major system failure cases. He leaves no stone unturned in getting to the truth of what happened (and more importantly, what should have happened but didn’t). His small but specialized team does better, faster and more thorough work than even the largest consulting firms.”

-- Michael D. Scott, Esq. Professor of Law

"Warren's breadth of experience and rare ability to explain technical issues in an easily understandable and persuasive way was a major reason for the successful resolution of a failed enterprise system I handled. Knowing the wide variety of sources for failure, he enabled me to cost-effectively focus on the right targets in a litigation field with many unproductive rabbit trails. I highly recommend retaining him for your next complex system failure case."

-- Marty Trupiano, Esq., Partner Law Offices of Martin J. Trupiano

"Warren and his team were tireless, dedicated and extremely smart. Warren thoroughly understood, simplified, and explained the complex technical and business issues in the case to counsel and the jury, and listened as well as he taught, which was very well indeed."

-- Robert Michaels, Esquire Robinson Curley & Clayton, P.C.

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INDUSTRY EXPERTISE:

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  • State and Federal Depts. of Transportation
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OUR CLIENTS