WSRcg Expert Reports

Expert Reports & Opinions

Our expert reports and opinions translate and present complex technology and computer/software project failure issues as simple, yet persuasive “narrative stories” to allow triers of fact, including judges, juries, arbitrators and mediators to better understand many aspects of the dispute in question, and to make well-informed decisions.

In our narrative story, supported by discovery materials from case documents, databases, interrogatories, interviews, depositions, industry statistics and research, our own experience, knowledge, and expertise, WSR Consulting Group can explain:

  • What happened? Who/what caused or allowed the alleged claims, events, and failures to occur? Why?
  • What impact did the events have on project commitments and product deliverables?
  • Who is to blame, or not to blame, and degree of culpability? Where is there shared responsibility?
  • What is the real value and re-use capability of work already produced by the parties going forward?
  • What should have happened? (based on: agreements; industry standards; our own experts’ IT industry and applications experience and customer’s specific industry).

Other Reasons for Our Success

Oftentimes, we explore more than the typical but essential questions of “What happened? Why? Who caused it? What was the impact?”

In our narrative story, supported by discovery materials from case documents, databases, interrogatories, interviews, depositions, industry statistics and research, our own experience, knowledge, and expertise, WSR Consulting Group can explain:

  • We have our own methodology to analyze “failed,” “challenged,” and “successful” software cases, with checklists, models, and ongoing reviews that have been improved over the years.
  • WSRcg professionals have testified as expert witnesses in Europe, the Caribbean, North America, and Asia in trials, arbitrations, mediations, and special forums.
  • We assign a WSRcg Senior Manager who is NOT working on the engagement to carefully review our expert’s report before it is submitted and attend our ‘mock testimony run’ and challenge us to make the product and presentation even stronger and more persuasive.
  • We explore the case from both sides so counsel will hear the opposing technical arguments which will very likely be raised at trial and how to address false or inaccurate claims as they come up.
  • We have unparalleled strength in applying and balancing the latest industry standards & methodologies for estimating systems: cost, TCO, ROI, resources, schedule, functionality, risks, quality, realistic expectations, project/product changes, quality of the delivered product; comparison of expected defects vs. actual defects post Go-Live, and more.
  • We have developed checklists as well as accurate and actionable metrics and measures that we use to quickly determine where each party began to lose control of the project. These have been successfully applied to system/software projects and cases of all sizes. These are measures the finders of fact can readily understand, and put into perspective/use and act on.
  • Mr. Reid for the past 8 years has lectured and provided core class materials at (1) the University of Southern California in the Department of Systems and Software Engineering – Graduate School, and (2) Southwestern Law School, where he teaches “How to Draft IT Contracts that Really Work and Support Systems, Software & and Project Success. He has access to the latest education, libraries and materials re the IT challenges and solutions. He has written and keynoted extensively on Managing Successful Systems Projects and IT Contracting at System and Software Engineering Conferences and International Legal Conferences, and on radio and television when appropriate.

A sample project report card exhibit (sanitized), but used in a previous case’s Expert Report: CLICK HERE TO REVIEW. Creation of this report card helped counsel present an arbitration argument which resulted in a decision in favor of their customer-client.