Enterprise Resource Planning systems, better known as ERP systems, consist of various and numerous business functions, which typically are packaged and sold in separate modules and connect to multiple departments and business functions in large companies, as shown in diagram. They are considered by many as the most complex business application(s) to implement in any business regardless of the industry.
In WSRcg’s experience, this is because ERP systems/projects are:
ERP selection and implementation is so difficult because it ordinarily involves not only implementing new software, but also accomplishing the following tasks, among others, in a tight timeframe:
Remember to staff, train, reward the onsite team that will support, update and retrain the users in how to best use and get the most value of the evolving ERP system.
Don’t forget the often mistreated and maligned post-mortem. This is where the most can be learned and improved while not under the pressures of implementing the new system. Here’s also where multiple departments can learn what others need and why.
Develop Acceptance Criteria (with company QA input, review, signoff) for: